1. My virus scanner detects a trojan when I try to preview a template.
2. Which software do I need to edit the templates?
3. Do the templates come with inner pages?
4. Do you have a sample template that I can try before purchase?
5. Are the Search functions, contact and login forms on the templates functional?
6. Do the templates come with shopping cart scripts or are they Ecommerce ready?
7. Can I use my own webhosting with the templates?
8. How do I receive my templates?
9. What do I receive with each template?
10. How many times, am I permitted to use the templates?
11. How long would it take to design my site?
12. Do, I need to display the Dreamweaver-Templates.net link at the footer?
13. Would I need to inform my clients that I am using ready-made templates to design their sites?
14. Can the layout colors be changed?
15. Can the images replaced with my own?
16. What screen resolutions will the templates fit?
17. Are the templates browser compatible?
18. Which versions of Dreamweaver and Fireworks can I use to modify the templates?
19. Do you offer support?

Q. My virus scanner detects a trojan when I try to preview a template.

A. The latest updates on some of the virus scanners falsely alerts a user of a detected trojan virus on the template previews of our site. The previews are encrypted using a special software that makes stealing the code difficult. Part of the encryption uses Javascript and this code is causing the false prompts (false positives) of the trojan alerts. Rest assured the encrypted previews and the actual templates delivered (unencyrpted) are virus-free. For the very few users who do get a virus alert on their scanners we suggest you visit our alternative site here.

Q. Which software do I need for editing the templates?

A. For our original Dreamweaver Templates that use dwt's you will need Adobe Dreamweaver and Fireworks.

For our category/theme based templates you will need Adobe Photoshop 7+ and any html editor such as Dreamweaver or Frontpage. If you are unsure, please contact us.

Q. Do the templates come with inner pages?

A. Not all of our templates come with inner pages. Check the description and live previews to see if they include them. Whenever we can, we try to create an inner page at no extra cost, especially for our business templates.

Q. Do you have a sample template that I can try before purchase?

A. Yes, try one of our free templates from here.

Q. Are the search functions, contact and login forms on the templates functional?

A. No, our templates do not include any functional scripts. This is because many clients use their own existing scripts. You can insert any script into our templates.

For functional scripts we recommend using freelance programmers on DigitalPoint forums, who are very affordable and offer quick turnarounds. Be sure to select a programmer based on a good Itrader (reputation points).

Q. Do the templates come with shopping cart scripts or are they Ecommerce ready?

A. The Online store templates that are provided by us do not have backend scripting. However, if you subscribe to a shopping cart service provider, all you need to do is to generate the code for each product in the admin panel and then copy and paste the code to the 'buy' buttons.

When a client clicks on a 'buy' button, they will be redirected to a secure shopping cart and then a payment gateway where they can continue to make their purchase with a a number of payment options, just like we do on our site.

We use '1shoppingcart.com' and our payment gateway which is integrated with the cart system is WorldPay. The shopping cart admin panel has many customizable options such as incorporating your logo or layout look to match your site.

Whenever an order is placed the shopping cart provider sends a email sales notification to your specified email box such as 'sales@yoursite.com' and an autoresponse message to your customer. You can then followup with your order.

The good news is that a very popular and easy to use shopping cart system is FREE. It's called Zencart. You can integrate this with any site. Your webhosting must support ZenCart.

You can also use Paypal, which is FREE. More and more people use Paypal and there is no complicated code that you need to paste. Paypal payments account for about 65% - 70% of our sales.

If you are looking for ecommerce sites then we recommend you visit TemplateMonster.com. Expect to pay about $140 for a ready made shop. Their customer service is not the best out there, despite their major brand.

Q. Can I use my own webhosting with the templates?

A. Yes, you can use your own webhosting with our templates. The free web hosting for one year that is offered with our category/theme based templates is only setup for you upon request .

Q. How do I receive my templates when I place an order?

A. As soon as your order is securely processed by WorldPay our payment gateway, you will immediately receive receipts to your e-mail account.  The download links to the templates or zip files are sent within a few hours, but please allow upto 24hrs as they are also provided by our partner site, TemplateKingdom.   You will need to unzip the files using Winzip or similar utility.

If you would like to download a category template right away, you can register with our partner site, where downloads will be immediate. Your registration will also allow you to download free templates.

The download links for our Dreamweaver Templates (with dwt files) range are sent immediately.

Q. What do I receive with each template/s?

A. You receive your selected Dreamweaver/Fireworks (dwt)template in 2 or more different colors (unless indicated by 1 color only), so in effect you get 2 templates.  Each template includes the following files:

Core .dwt (Dreamweaver) template file, .png (Fireworks) source template, CSS style sheet, Javascript file, sample index file (with dummy content), images in gif and jpg format, associated fonts, setup and help-files.

For Photoshop Templates you will receive: source.psd, index.htm, CSS and fonts.

For CSS Templates you will receive: CSS Style Sheet, source.psd, index.htm and fonts.

For Flash templates you will receive: source.fla, swf, index.htm and fonts.

Q. How many times am I permitted to use the template/s?

A. You are permitted to use your selected template one time only. If you wish to use the same template again for another site, you will need to purchase it again.

Please read the Terms of Use carefully, before purchasing templates.

Q. How long would it take to design my site using one of your templates?

A. This really depends on the complexity of your site and your level of experience.

If your site has 5 - 10 basic text-based html pages, then it could take a couple of hours to design it.  If your site has 10 or more graphic intensive pages that includes: add-ons using Java, dhtml and ASP programming, then it could take anything from a few days to a few weeks.

The Flash templates that requires customization with Notepad only takes a few minutes to edit.  For advanced modification such as replacing images in the .fla file using Flash MX or later, this will take longer.

Q. Do, I need to display the Dreamweaver-Templates.net or TemplateKingdom.com link at the footer, on my web site?

A. No, it's not necessary to display our link at the bottom.  However, we would appreciate if you did. This increases the referrals to our site. This Copyright info is easily replaced in the .dwt template, by typing in your own text.

Q. Would I need to inform my clients that I am using ready-made templates to design their sites?

A. We strongly advise that you let your clients know that you are using ready-made templates to design their sites.  This is good ethical business practice.

Q. Can the layout colors be changed?

A. Yes, the layout colors for the Dreamweaver Templates can be easily modified to suit your preferences. However, we recommend you following a color scheme. Our help-file will show you how to change colors.  Please refer to this.

Q. Can the layout images be replaced with my own?

A. Yes, the header images, swap images and images in the body of the layout can be replaced with your own ones.  Please refer to our online help-file on how to to this.

Q. What screen resolutions will the templates fit?

A. Our static templates will fit ALL screen resolution sizes, except where indicated. Our Flash sites are fixed layouts and do not stretch.

Q. Are the templates browser compatible?

A. Yes, the templates have been tested on the popular and latest versions of Internet Explorer, Netscape, Firefox and Opera.

Q. Which versions of Dreamweaver and Fireworks can I use to modify the Dreamweaver templates?

A. You can use ALL versions including from Dreamweaver 2 upto the latest DW CS4 to modify the core .dwt template file and Fireworks CS5, CS4, CS3, Studio 8, MX 2004, MX, 4.0, and 3.0 to modify the .png template file. You can even download a free trial version of these excellent software from Adobe/Macromedia. Here are the direct links:

Dreamweaver

Fireworks

For Photoshop Templates you will need Photoshop version 7+. We recommend CS+.

Q. Do you offer support?

A. Yes, certainly we offer support, as long as it is related with the setup, modification and use of our templates. Our help-files (included with each template) are quite informative and explanatory and should resolve problems in most cases.

If you still require assistance then we can be contacted through our contact form. This is our preferred mode of contact for a quick and efficient response.